Key behaviours demonstrated by feedback champions include Empathy & Emotional Intelligence (showing genuine care and understanding towards others), Openness & Receptivity (being receptive to feedback and proactively seeking it), Authenticity & Role Modelling (leading by example with integrity and honesty), Consistency (regularly providing and seeking feedback to normalise its practice), Great Communication Skills (clearly, constructively, and respectfully delivering feedback), and Collaborative Alignment (actively supporting teamwork, cooperation, and shared goals).

When these behaviours are actively present within an organisation, they foster psychological safety, accelerate innovation, enhance employee engagement, and improve overall performance. Conversely, their absence can result in a culture of defensiveness, limited growth opportunities, reduced trust, and ultimately, weaker organisational outcomes.

Take a moment to reflect: How widespread are these behaviours across teams in your organisation? What might change if these behaviours became the norm across all teams? How can you personally help to nurture and expand these practices within your workplace?