About us
We are a global EX & Org Development consultancy.
We unlock people power by building great EX listening programmes with the world’s best technology.
We work with organisations across all industries in all regions of the world, with in-country teams in the UK, India, and Australia.
A world where everyone feels heard
Our vision
Our mission
Help people get better with feedback
Our values
Human: We care about people
H
Excellence: We do a great job
E
Adaptable: We adjust to requirements
A
Resolve: We do what we say we will
R
Down-to-earth: We are practical
D
What we believe
Being able to consistently use employee feedback to make things better is an organisational capability.
This capability can be developed by (i). Performing, and (ii). Integrating activities within the full employee feedback value chain. If not done, or if done poorly, you will miss the value in your employee listening programme.
Our methodology makes it easy to perform and integrate the required activities. By using our methodology, you will increase your organisation’s capability to consistently use employee feedback to make things better. Not only that - you will systematically building a feedback culture by attending to the core dynamics that create and sustain one.
In the simplest possible terms, we will help you unlock the value in your employee feedback.
Why people choose us
⚡️ Expert and agile: The expertise of a big consultancy with the agility of a smaller partner. Our EX and organisational know-how delivers results.
⚡️ Innovative & proven: The Feedback Works VALUE Method™ provides engaging and innovative experiences with tangible outcomes.
⚡️ An embedded partner: We act like an extension of your team, at every stage of the process, and actively invest in our relationships at all levels.
⚡️ Human-focused: We blend expertise with a human touch, ensuring your project experience is friendly, collaborative, and successful.
Our team
Caroline Brown
Danielle Bolger
EX Consulting
Director
EX Listening
Manager
Harshad Rane
Heidi Brookes
Associate EX Implementation
Consultant
EX Project
Associate
Kim Fox
Moolchand Suthar
Senior EX Listening
Manager
EX Implementation
Manager
Rae Neill
Rob Browton
APAC Regional Lead
Co-Founder,
COO
Sam Dawson
Tobi
Aziza Young
Ami Rai
Senior EX Listening
Manager, Australia
Business & HR
Support Manager
Eva Blasko (Frankova)
Diksha Kotian
Senior EX Listening
Manager
EX Implementation
Consultant
Peter Wilde
Nick Armstrong
Director,
Head of EX
Director,
EX Listening
Director, Ball
Retrieval Services
Co-Founder,
CCO