Cartoon nurse with stethoscope and clipboard

The Dashboard Doctor

will see you now!

Your Qualtrics EX dashboards are powerful tools—but are you truly harnessing their full potential? Our Dashboard Doctor is a practical, expert service designed to ensure your dashboards deliver maximum value and drive impactful actions within your organisation.

How it Works

Five simple steps to better dashboard health:

Step 1

Triage

Step 2

Diagnosis

Prescription

Step 4

Step 3

Treatment

Step 5

Aftercare

Illustration of four people in a collaborative workspace. One person stands with an arm raised, another sits at a table working on a laptop, a third person stands with hand on chin, and the fourth is seated in an orange chair with a laptop.

Benefits:

⚡️ Increased user engagement and adoption of dashboards

⚡️ Enhanced decision-making from clearer, more actionable insights

⚡️ Better feedback culture for continuous improvement, innovation, and agility

Illustration of a doctor in blue scrubs with a stethoscope interacting with a patient. The doctor's initials 'FW' are embroidered on the scrubs.

Step 1

Triage (history & health check)

We begin with a detailed examination of your existing dashboards, surveys, KPIs, and user engagement metrics. This includes:

  • Evaluating dashboard functionality and usage

  • Reviewing your questionnaires and Key Performance Indicators (KPIs)

  • Assessing alignment with your organisational structure and goals

Step 2

Diagnosis :)

Through collaborative workshops and targeted stakeholder interviews, we:

  • Clarify your core business objectives related to employee listening and surveys

  • Gain deep insights into dashboard usage, effectiveness, and areas for improvement

  • Define clear roles, needs, and expectations for various stakeholder groups

Cartoon doctor wearing blue scrubs with stethoscope
Illustration of a nurse in blue scrubs with a stethoscope, smiling and writing in a notebook.

Step 3

Your Prescription …

We then co-develop a targeted action plan to optimise your dashboards, including:

  • Clear objectives aligned with your business priorities

  • Specification of user-friendly dashboard enhancements, optimal use of filters, benchmarks, and AI tools like sentiment analysis

  • Defined confidentiality measures and action planning guidelines

  • Detailed specification document for rapid and effective implementation

Step 4

Time for Treatment!

This phase involves:

  • Building and refining the dashboard collaboratively, ensuring it meets emerging requirements

  • Rigorous testing to ensure functionality and accuracy

  • Smooth roll-out, including user access management and deployment support

  • Comprehensive user training and enablement to maximise adoption and utilisation

Cartoon nurse holding clipboard in blue scrubs.
Illustration of a nurse wearing blue scrubs with "FW" initials, holding a phone and a stethoscope.

Step 5

Aftercare

Our service doesn't end there! We continue to ensure lasting success through:

  • Follow-up reviews and adjustments based on user feedback and evolving needs

  • Skill-building sessions, workshops, or webinars to embed dashboard competence within your team

  • Establishing ongoing feedback loops to ensure continuous improvement and sustained organisational impact

Illustration of four diverse people working together with laptops and a desk, one person standing with a raised arm, and another sitting on an orange chair.

Why choose Dashboard Doctor?

⚡️ Practical & Action-Oriented: Immediate and tangible improvements ⚡️ tailored to your unique business needs

⚡️ Expert and Agile: Access the depth of expertise you expect from large consultancies, delivered with the responsiveness of an agile partner

⚡️ Proven Methodology: Uses Feedback Works’ tried-and-tested VALUE Method™ to ensure comprehensive alignment with your EX objectives

Book now

Book your free 30-minute consultation now!

Cartoon nurse in blue scrubs with stethoscope, smiling at a patient.